General Info

Our festival is a fully accessible event. Please read through this guide for info on all of our services including mobility assistance, alternative communication and visual accommodations.

Feel free to contact us at: Access@GoodVibezPresents.com with any questions or concerns.

Effective Communication Requests

We accept requests for any of the following services:

• ASL Interpretation
• Other forms of Effective Communication

Requests for these services must be submitted to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event is March 27th, 2025. To submit a request, please fill out the Effective Communication Request Form.

Entry 

While there is not a separate ADA entrance, both GA & VIP entrances have ADA accessible lanes available. 

Mobility

The venue is navigable for patrons with mobility disabilities. The event is held at a venue that is made up of both grass and cement. There are accessible routes connected throughout the venue including parking, entrances, stages, ADA viewing areas, vendors, and all other activity areas.

We encourage all patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Patrons are also permitted to bring crutches, walkers, and canes into the event. We do not provide wheelchair or scooter rentals.

Parking

There are several close-by parking lots available in the downtown area. Specifically designated handicap parking spaces are free to use for disabled permit holders in Las Vegas. These designated spaces are marked with the International Symbol of Access. Permit holders can also park in metered, on-street parking spaces for free for up to four hours in the city of Las Vegas. Handicap permit holders need to pay for parking if they are parking in metered, on-street spaces for more than four hours. Also, some privately owned parking lots require handicap permit holders to pay a fee to use their parking lot.

Service Animals

Service animals are permitted throughout the venue. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.

The following guidelines must be followed:

• Service animals must remain by the handler's side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal's work or if the handler's disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
• Service animals must be housebroken and should use the service animal relief area.
• Anyone bringing a service animal will be responsible for and liable for any damage or injury caused by the service animal.
• All service animals should have legally required vaccinations. The ADA Coordinator or Manager may ask for proof of vaccination during the verification process.

We ask that you do not leave your animal in your car while you're attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal.

Viewing Areas

There is an accessible viewing area made available to ADA patrons at the main stage. For more information on how to gain access to these areas, please visit us at the Box Office.

Accessible Viewing Area Policies:

• Seating is available on a first come, first served basis.
• Companions may be asked to stand in the back if the viewing area reaches capacity.
• Guests may not save spots.
• Blocking the view of the guests sitting behind you is not permitted.
• Standing is permitted only in the very back row.
• Patrons and companions may not smoke in these areas.

Additional Services

• First Aid: We have several First Aid locations throughout the venue, noted on the event map and mobile app, if available. Professional medical staff can provide assistance to your medical needs at these locations.
• Special Dietary Needs: The event will have food vendors that provide vegetarian, vegan and gluten-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us at Access@GoodVibezPresents.com for further assistance.
• Pregnancy & Nursing:  If you require assistance with anything related to pregnancy, nursing, or breast milk pumping, please reach out to the information team at Access@GoodVibezPresents.com 
• Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entrance.
• Other Services: If you would like to request large format print/braille literature, guided tours for guests with visual disabilities, assistive listening devices, or any other accommodation not listed, please reach out to us at Access@GoodVibezPresents.com at least 30 days prior to the event.

For our 21+ attendees we will have various full bars spread out throughout the arena, featuring your favorite brews and booze. Please note that all bars are cashless.

We welcome families of all ages. Children 2 and under are free. However, we ask that everyone that will require a seat, have a ticket.

All bags larger than 12" x 12" x 6" are prohibited from entry. Small bags are permitted and will be searched prior to entry. Backpacks, camera cases, oversized totes ad binocular cases are no permitted. Guests attempting to enter the Arena with prohibited items will be turned away and asked to return the items to their hotel rooms and/or vehicles. Exceptions may be made for medical bags and diaper bags at the sole discretion of Orleans Arena Management and are subject to the Bag Policy and Prohibited Items list.

Gates open:

Saturday November 22: 5:00PM

Music kicks off:

Saturday November 22: 6:00PM

Music ends at 11:00PM

This event does not allow ins & outs.

Through VetTix, we have promotional tickets for eligible veterans, active-duty military personnel, first responders and their families. Please visit Veteran Tickets Foundation at www.vettix.org or First Tickets Foundation at www.1sttix.org to check availability (You must use an existing account or create an account to request tickets).

Parking is free for all guests.

Our VIP Festival Experience includes expedited festival entry, VIP viewing areas with exclusive bars & VIP restrooms, and unlimited ins and outs from the venue.